Terms and Conditions

Privacy Policy

We respect your privacy

Generally, World Glaucoma Association uses data collected to improve its own web content; to respond to visitors’ interests, needs and preferences; and to develop new products and services. Any personal information you provide to us including and similar to your name, address, telephone number and email address will not be released, sold, or rented to any entities or individuals outside of our organisation except as noted below.

What personal information we collect

The services we provide require us to collect personal data about our users, which may include the individual’s name, email address, telephone number, and employer, date of birth and professional interest areas.

How we collect information

World Glaucoma Association may collect personal information from you when you:

  • Register to attend an event
  • Purchase a publication
  • Sign up for a web account
  • Become a member
  • Submit details on our websites

You can always choose not to provide your personal details to World Glaucoma Association, but it may mean we are unable to provide you with the service. The websites of the World Glaucoma Association include: www.worldglaucoma.org, www.worldglaucomacongress.org, www.worldglaucomaweek.org and www.e-igr.com.

To gain access to members-only resources and personalization features on worldglaucoma.org, members and other users are asked to register and provide specific information. This information is submitted voluntarily. World Glaucoma Association asks users to provide their name, organisation name, business phone, and e-mail. Similar information may be submitted to World Glaucoma Association through membership applications, conference or seminar registration, publication orders and subscriptions.

Additionally, for some emails sent in HTML format by World Glaucoma Association to its members through electronic newsletters, we will collect specific information regarding what the recipient does with that email. For those emails, World Glaucoma Association will monitor whether a recipient subsequently clicks through to links provided in the message. Other information collected through this tracking feature includes: email address of a user, the date and time of the user’s “click,” a message number, name of the list from which the message was sent, tracking URL number and destination page. World Glaucoma Association only uses this information to enhance its products and distribution of those products to its members. This information is not sold or distributed in any other manner.

How information can be accessed and corrected

You may access your personal information at any time by logging into your personal account on our website at worldglaucoma.org. To ensure your information is accurate, we encourage you to login to your account and review your personal information. You can update any incorrect information via your online account or alternatively by contacting us at info@worldglaucoma.org or on +31 20 570 96 00. Any correction requests received will be processed within 5 working days except in extraordinary circumstances.

How to complain

Should you have any complaints relating to our collection or use of your personal information you should contact us at info@worldglaucoma.org. We request that complaints be lodged via email for audit trail purposes and to ensure a prompt and transparent resolution process.

Where your information is stored

All of our data, including personal and non-personal information is stored on our servers. Our primary database is hosted on a server in Amsterdam, The Netherlands, and this is where the majority of your personal information will be stored. As we utilize cloud technology and our website providers are located in The Netherlands, your personal information may also be stored on a server in The Netherlands.

By providing your personal information to World Glaucoma Association, you consent to World Glaucoma Association storing your personal information on our servers in The Netherlands.

Our service providers

We may share your personal information with companies that perform services on our behalf, for example, companies that help process credit card payments, deliver our congresses and events, and provide services on behalf of World Glaucoma Association. This includes, but is not limited to, THGF, MCI, Kugler Publications, Conference Compass and Fundación OFEC. Our service providers are required by contract to protect the confidentiality of the personal information we share with them and to use it only to provide specific services on our behalf.

Disclosures to third parties

World Glaucoma Association also makes member contact information available through the World Glaucoma Association Membership Directory to other members using its website and to those who register for its congresses.

On occasion, World Glaucoma Association may also provide limited data to third parties that offer products and services. These limited data include companies and business addresses, but do not include names, job titles, business phone numbers, business fax numbers or email addresses. Users may request World Glaucoma Association refrain from disclosing the data it collects to third parties on the membership application form, congress registration form or any other form on which they are providing information; an opt-out box will appear on each form on which a user provides information.

Alternatively, users may contact World Glaucoma Association at info@worldglaucoma.org to express their preferences that they do not wish to have the information shared.

Business transfers

Your personal information may be transferred to another entity (either an affiliated entity or an unrelated third party) in connection with a merger, reorganization, dissolution or similar corporate event. If such a transfer were ever to occur, the acquiring entity’s use of your personal information will still be subject to this Privacy Policy.

Government and legal disclosures

We may disclose the personal information we collect through this site, when we, in good faith, believe disclosure is appropriate to comply with the law (or a court order or subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce our Terms and Conditions or other agreements that govern your use of this site; or to protect the rights, property or safety of our company, our users, or others.

Cross-border disclosures

Service providers and other entities with whom we may disclose your personal information may be located outside of The Netherlands.

While your personal information will be disclosed through the central World Glaucoma Association Database, internal policies and procedures restrict foreign entities from using, disclosing, extracting or editing your personal information.

Service providers located outside The Netherlands are bound by confidentiality agreements and are not permitted to use, disclose, extract or edit your personal information unless doing so in accordance with World Glaucoma Association related activities. We currently have service providers in The Netherlands. These service providers are contracted to provide database management services to World Glaucoma Association.

External sites

We are not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.


A “cookie” is a small data text file that is placed in your browser and allows us to recognize you each time you visit this site (personalization, etc). Cookies themselves do not contain any personal information, and we do not use cookies to collect personal information. Cookies may also be used by 3rd party content providers such as newsfeeds.

Remember the risks whenever you use the internet

While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to us and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition, other internet sites or services that may be accessible through our site have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions. Please contact those vendors and others directly if you have any questions about their privacy policies.


Code of Conduct

Community Rules & Etiquette

Thank you for being part of our community. To ensure the best possible experience for all members, we have established some basic guidelines for participation.

By joining and using this community, you agree that you have read and will follow these rules and guidelines. You also agree to reserve discussions and shared files and content to that best suited to the medium. This is a great medium with which to solicit the advice of your peers, benefit from their experience, and participate in an ongoing conversation. Please take a moment to acquaint yourself with these important guidelines. If you have questions, contact the World Glaucoma Association Executive Office. In order to preserve a climate that encourages both civil and fruitful dialogue, we reserve the right to suspend or terminate membership in this community for anyone who violate these rules.

The rules

  • Do not challenge or attack others. The discussions and comments are meant to stimulate conversation not to create contention. Let others have their say, just as you may.
  • Do not post commercial or advertising messages on any discussion list, resource library entry, or other area where others might see it. Contact people directly with product and service information if you believe it would help them.
  • Use caution when discussing products. Information posted on the lists and in the libraries is available for all community members to see, and comments are subject to libel, slander, and antitrust laws.
  • All defamatory, abusive, profane, threatening, offensive, or illegal materials are strictly prohibited. Do not post anything that you would not want the world to see or that you would not want anyone to know came from you.
  • Please note carefully all items listed in the disclaimer and legal rules below, particularly regarding the copyright ownership of information posted.
  • Remember that other participants have the right to reproduce postings to this site unless you specify otherwise.
  • Post your message or documents only to the most appropriate lists or libraries. Do not spam several lists or libraries with the same message.
  • All messages must add to the body of knowledge. We reserve the right to reject any message for any reason.

Discussion group etiquette

  • Include a signature tag on all messages. Include your name, affiliation, location.
  • State concisely and clearly the topic of your comments in the subject line. This allows members to respond more appropriately to your posting and makes it easier for members to search the archives by subject.
  • Include only the relevant portions of the original message in your reply. Delete any header information, and put your response before the original posting.
  • Only send a message to the entire list when it contains information that everyone can benefit from.
  • Send messages such as “thanks for the information” or “me too” to individuals-not to the entire list.
  • Do not send administrative messages, such as remove me from the list. Instead, use the web interface to change your settings or to remove yourself from a list. If you are changing email addresses, you do not need to remove yourself from the list and rejoin under your new email address. Simply change your personal settings.
  • Warn other list subscribers of lengthy messages either in the subject line or at the beginning of the message body with a line that says “Long Message.”

The legal matters

This site is provided as a service for the members of World Glaucoma Association. World Glaucoma Association is not responsible for the opinions and information posted on this site by others. We disclaim all warranties with regard to information posted on this site, whether posted by World Glaucoma Association or any third party; this disclaimer includes all implied warranties of merchantability and fitness. In no event shall World Glaucoma Association be liable for any special, indirect, or consequential damages or any damages whatsoever resulting from loss of use, data, or profits, arising out of or in connection with the use or performance of any information posted on this site.

Do not post any defamatory, abusive, profane, threatening, offensive, or illegal materials. Do not post any information or other material protected by copyright without the permission of the copyright owner. By posting material, the posting party warrants and represents that he or she owns the copyright with respect to such material or has received permission from the copyright owner. In addition, the posting party grants World Glaucoma Association and users of this site the nonexclusive right and license to display, copy, publish, distribute, transmit, print, and use such information or other material.

Messages should not be posted if they encourage or facilitate members to arrive at any agreement that either expressly or impliedly leads to price fixing, a boycott of another’s business, or other conduct intended to illegally restrict free trade. Messages that encourage or facilitate an agreement about the following subjects are inappropriate: prices, discounts, or terms or conditions of sale; salaries; profits, profit margins, or cost data; market shares, sales territories, or markets; allocation of customers or territories; or selection, rejection, or termination of customers or suppliers.

World Glaucoma Association does not actively monitor the site for inappropriate postings and does not on its own undertake editorial control of postings. However, in the event that any inappropriate posting is brought to the attention of World Glaucoma Association we will take all appropriate action. World Glaucoma Association reserves the right to terminate access to any user who does not abide by these guidelines.

Policy for member community violations

The World Glaucoma Association community rules and etiquette should not be seen as all-inclusive, but rather to give our members a general idea of the guidelines one should follow when participating in the online community. In order to preserve a climate that encourages both civil and fruitful dialogue, World Glaucoma Association reserves the right to suspend, remove content, or terminate participation on all lists for members who violate these rules.

Taking action against one of our members, particularly in regard to removing an account, is something we would like to avoid, but realistically may have to happen in order to protect the quality of service we strive to provide to our members. This restriction is not intended to limit in any way the professional networking and educational advantages of the World Glaucoma Association community platform.

When unsure whether content is consistent with these policies, please err on the side of caution and do not post the content in the community platform. If there are any questions on what content is appropriate to post please contact the Operations Manager.

The community rules and etiquette may be revised from time to time and it’s the member’s responsibility to stay abreast of any changes.

Possible disciplinary actions for Rules and Etiquette violations

  • An email, private message or phone call is communicated to the member that explains the violation that occurred.
  • An email or phone call is communicated to the member who violated the guidelines. The member’s community account may be put into moderation. Member may be placed in a 30-day moderation queue, where messages from his/her account are reviewed by the operations manager before they are posted online.
  • An email/private message warning is communicated to the member who violated the guidelines. The member’s community account may be put into moderation. Member may be placed in moderation for three months, where messages from his/her account are reviewed by the operations manager before they are posted online. Member may be subject to removal from communities.
  • A formal written letter is sent to the member who violated the guidelines. The member may be removed from participating in some or all communities.
  • World Glaucoma Association reserves the right to edit or delete a post. However, World Glaucoma Association generally will not edit or delete posts for members, unless there has been a severe violation of the Rules and Etiquette (as mentioned).
  • To clarify or edit a message posted, we recommend the original poster to reply to the existing message. At World Glaucoma Association’s discretion, older messages that may cause confusion or contain outdated information may be archived or deleted.

Appeal process

A member may not appeal his/her moderation reprimand. A member may appeal his/her removal from a community by contacting the operations manager in writing; final decisions will be will be reviewed and decided upon by a panel of peers.

Appeals should include the following pieces of information:

  • First name
  • Last name
  • Email address
  • Phone number
  • Full disclosure of any previous violations
  • Why you feel the community removal should be overturned, include any relevant or supporting evidence.

For any further questions or comments please contact the World Glaucoma Association Executive Office at info@worldglaucoma.org or on +31 20 570 96 00.